Set up an authorized user, like a parent, guardian or spouse, to allow them access to view your account information and the ability to pay charges online. Access to Designate an Authorized User is not available during regularly scheduled maintenance activities that occur daily between 2:00 a.m. - 6:00 a.m. and the 2nd Thursday of each month from 9:00 p.m. to 1:00 a.m. the next morning.